Taj Cidade de Goa Heritage, Goa

Location, the beach, architecture and the view from my room. Really great.

Breakfast was awesome, my family loved it. I was on fast and the chef made custom khichadi for me. The masala tea and filter coffee was awesome. The highlight whilst having breakfast was live flute music. The in-dining experience was also good. Delicious food. Quantity was good. Our room was spacious we asked for an extra bed, still there was enough room to move more around. Our balcony opened directly onto the beach and pool. This experience was extraordinary. My kids enjoyed the club area (played foosball, airhockey, carom, UNO). We went to Horizon where there were rabbits too, kids got to play with them and feed them.

Our experience started with Muskan and ended with Muskan, ya the lovely lady who was managing the show was there to welcome us when we reached the hotel and the moment we checked out. Nikita, the Guest Relations officer was very warm, courteous and made sure we had a smooth experience throughout...starting with the checkin process to suggesting places to visit, briefing about the hotel facilities , meeting us during checkout etc. Roshan, the person serving us food at breakfast at the buffet was a such a lovely boy with a smiling face and calm demeanour even during rush hours. The chefs prepare customised love buffet items which is great! Shrinivas Ji , the flute artist took the morning breakfast buffet experience to the next level. His rendition of melodious songs , few on our request too was truly great...such soothing music anchors anyone distracted with their phones back to the holiday mode to enjoy the moment fully. One great thing about staying at Taj Cidade de Goa is that one can experience the facililties of both the Heritage and the new Horizons wing, we enjoyed buffet meals at Horizons too and Parth and Gerard in the Taj Horizons made sure we had a lovely time there. Served us well with their generous smiles even during rush buffet times. There are many others who made our stay memorable but not able to recollect their names. To mention a few, the person who helped in housekeeping and the turndown service in our room everytime we stepped out, the person who served us snacks and tea at the Taj club in Horizon, and the bartenders making amazing virgin drinks near the poolside. Overall the rooms are great, cleanliness and facilities are top notch, staff very customer friendly, pool facilities are very good. We enjoyed the pool at both the Heritage and the Infinity pool at the Horizons wing. Just wowww! Thanks to the entire Taj Cidade De Goa team, we got what we had gone for. Kudos and big claps ! We will visit again for yet another fulfilling trip.

Wonderful experience! I want to extend my heartfelt thanks to the car driver at this property. I realized just before my checkout that I had forgotten my wallet, which contained money. I remembered I might have left it in the car during the city tour. I contacted the driver, Mr. Saleem Mulla, a true gentleman, he immediately checked his car. To my relief, he found my wallet and promptly brought it back to me, allowing me to catch my flight on time. I offered him some money as a token of appreciation, but he graciously refused and simply shook my hand. What a great experience!

Cida De Goa was a beautiful experience...The whole property has a nice old portugese charm to it. The room were we stayed in was elegant and had direct access to the beach which is one of the best in Goa with shallow waters making it ideal for families with kids to venture into it. The hospitality of the staff also needs to be appreciated along with the food which was superb. Their buffet has quite a selection for both vegetarians and non vegetarians. Thankyou team Cida De Goa for giving us a memorable stay.